Question 1

What is Shares Saver and how does it work?

Accepted Answer

Shares Saver is an administrative platform that helps individuals save monthly towards purchasing listed company shares in their own name. You make regular contributions, and once you've saved enough to buy a share, we automatically trigger the share purchase through a regulated stockbroker partner. All share certificates and documents are stored securely in your online account.

Question 2

How do I get started with Shares Saver?

Accepted Answer

Simply sign up online, complete your KYC, and set up your monthly savings plan. You'll be able to track your progress and manage your shares all in one place.

Question 3

Who can use Shares Saver?

Accepted Answer

Shares Saver is available to adults aged 18 and over who are looking for a simple, secure way to save and own shares. Our platform is available globally to both local and foreign residents who wish to invest in their home or international markets, subject to the permissions and restrictions in the relevant jurisdictions.

Question 4

Is Shares Saver right for first-time investors?

Accepted Answer

Yes. Shares Saver is built around clear, understandable processes. You do not need prior experience to set up a plan and start owning Nigerian stocks.

Question 5

What types of shares can I buy through Shares Saver?

Accepted Answer

You can purchase publicly listed company shares in countries where we have partnered with regulated brokers. The specific shares available may vary depending on local regulations and market access.

Question 6

Can I also buy ETFs (Exchange Traded Funds)?

Accepted Answer

Yes, you can. Shares Saver supports the ETFs listed on the Nigerian Stock Exchange. You can save towards and purchase these ETFs in the same way you would individual shares, with your holdings registered in your name.

Question 7

Can I buy shares online in Nigeria?

Accepted Answer

Yes. You can buy NSE-listed Nigerian shares online through the Shares Saver investment app. Shares Saver coordinates your purchase with regulated Nigerian stockbrokers and registers the shares directly in your name.

Question 8

How do I buy shares online in Nigeria as a first-time investor?

Accepted Answer

Create a free account with Shares Saver, complete identity verification, choose a Nigerian company to invest in, set a monthly savings plan, and fund your account. Shares Saver handles the broker execution and registers the shares in your name.

Question 9

What makes Shares Saver different from other Nigerian investment apps?

Accepted Answer

Shares Saver registers shares directly in your own name through regulated stockbrokers, rather than holding them in a collective pool or as a platform balance. This means you have true legal ownership of specific company shares.

Question 10

Is Shares Saver better for long-term investing?

Accepted Answer

Yes. Shares Saver is specifically designed for investors who want to accumulate long-term stock ownership through regular saving — not for day traders or frequent short-term transactions.

Question 11

How do you handle Know Your Customer (KYC) requirements?

Accepted Answer

To meet regulatory standards, Shares Saver collects the required identification documents and performs KYC checks in collaboration with our regulated broker partners before activating your account. We collect only what's necessary to comply with regulations and protect your account.

Question 12

What KYC documents do I need to provide?

Accepted Answer

The documents required for Know Your Customer (KYC) verification may vary by jurisdiction, but generally include: proof of identity (such as a passport or national ID), proof of address (such as a utility bill or bank statement), and proof of income or source of funds. In some cases, we may also request tax identification details or additional documents to meet local regulatory requirements.

Question 13

How does Shares Saver verify investor identity?

Accepted Answer

Shares Saver performs KYC checks and verification steps before account activation, in line with applicable Nigerian compliance requirements and broker onboarding standards.

Question 14

How long does it take to buy shares through Shares Saver?

Accepted Answer

Account setup and verification typically takes 1–3 business days. Share purchases are executed once your savings plan reaches the target amount and sufficient funds are available.

Question 15

What is a Shares Saver "Contract"?

Accepted Answer

A Shares Saver contract is an agreement between you and Shares Saver to purchase shares on your behalf once your contributions reach the required share price. Each contract is linked to a single specific publicly listed company stock and outlines your intent to contribute regularly toward owning one or more shares in that company. The contract authorizes Shares Saver to act administratively and instruct the broker to buy the shares in your name. You can update or pause your monthly contributions at any time, giving you full control over the pace and flexibility of your investment journey.

Question 16

What is a Shares Saver "Savings Plan"?

Accepted Answer

A Shares Saver savings plan is the same as a Shares Saver "Contract" and the terms are used interchangeably. It represents your agreement to regularly contribute funds toward the purchase of a specific publicly listed company share. Once your contributions reach the full share price, Shares Saver will automatically buy the share in your name. You can start, pause, or update your monthly contributions at any time, giving you full flexibility and control over your savings journey.

Question 17

How do I make monthly contributions?

Accepted Answer

You can set up monthly contributions using secure payment methods such as direct debit, bank transfer, or card payment. Your funds are safely held until your balance is sufficient to purchase a share.

Question 18

Can I choose which company I want to buy shares in?

Accepted Answer

Yes, you select the specific publicly listed company from our list of supported companies. Each contract you create with us will be for a specific company. You can have a maximum of three contracts totalling no more than $500 or ₦750,000 per month with us as a regular saver.

Question 19

What is the minimum amount I can invest?

Accepted Answer

Shares Saver allows you to start investing with small regular contributions. The minimum amount depends on your chosen company and current share price.

Question 20

What happens if I don't have enough saved to buy a share in a given month?

Accepted Answer

If your contributions haven't reached the full price of a share, your money will remain in your account as cash. Once your balance is sufficient to purchase a share, we will automatically complete the purchase on your behalf.

Question 21

Will I earn interest on uninvested cash?

Accepted Answer

No, Shares Saver does not pay interest on uninvested cash. We typically only hold small balances—usually less than the cost of a single share—because funds are used to purchase shares as soon as the minimum amount is reached. Any cash held temporarily in your account will not accrue or generate interest.

Question 22

How do I cancel a savings plan or contract?

Accepted Answer

You can cancel a savings plan (or contract) at any time from your dashboard. Simply select the plan you want to cancel and click the "Cancel" option. Your uninvested funds will remain in your account until you choose to withdraw or assign them to a new plan.

Question 23

Can I change the stock linked to a contract?

Accepted Answer

No, each contract is tied to a specific company's stock and cannot be changed once created. However, you can pause or cancel the contract at any time. If you wish to invest in a different company, you can create a new savings plan (contract) linked to your preferred stock and discontinue the old one.

Question 24

What happens if I want to stop my savings plan?

Accepted Answer

You can pause or cancel your savings plan at any time from within the app. Any shares already registered in your name remain yours.

Question 25

Can I withdraw my savings before buying a share?

Accepted Answer

Yes, you can withdraw any unallocated cash from your Shares Saver account at any time. Instructions and processing timelines are available in your account dashboard. We aim to make withdrawals easy, transparent, and accessible whenever you need your funds.

Question 26

How are my shares registered?

Accepted Answer

Shares are purchased in your name and registered directly with the relevant share registrar or broker. You will receive digital copies of your share certificates and can request paper copies by post if needed.

Question 27

Do I need a stockbroking account separately?

Accepted Answer

No. Shares Saver manages the relationship with regulated stockbroker partners on your behalf. You only need a Shares Saver account.

Question 28

Do I need a stockbroker to buy shares online in Nigeria?

Accepted Answer

You do not need to arrange your own stockbroker. Shares Saver works with regulated Nigerian stockbroker partners who execute your trades on your behalf. You only need a Shares Saver account.

Question 29

What documents will I receive after purchasing shares?

Accepted Answer

You will receive digital share certificates along with any official documentation confirming your ownership. All documents are securely stored and easily accessible in your Shares Saver account. Paper copies are also available upon request.

Question 30

What proof of ownership do I receive?

Accepted Answer

You receive ownership documentation via your Shares Saver account. Your shareholding is recorded with the relevant broker and registrar in your name.

Question 31

Are my shares registered in my own name when I buy online?

Accepted Answer

Yes. When you buy shares through Shares Saver, they are registered directly in your own legal name — not held in a collective pool or as a platform balance.

Question 32

What is the minimum amount to buy shares online in Nigeria?

Accepted Answer

Shares Saver is designed for regular savers. The minimum amount depends on your chosen company and the current share price. You can start with what you can afford on a monthly basis.

Question 33

What does direct share ownership mean?

Accepted Answer

Direct share ownership means the shares you buy are registered in your own legal name on the share register, not held in a collective fund or on your behalf by a nominee company.

Question 34

What is the difference between direct ownership and a fund or ETF?

Accepted Answer

In a fund or ETF you own units in a pool of assets, not the underlying shares themselves. With direct share ownership you hold actual shares in specific companies, registered in your name.

Question 35

How does Shares Saver register my shares in my name?

Accepted Answer

Shares Saver coordinates your purchases through regulated stockbroker partners who execute trades on the Nigerian Stock Exchange (NGX). The resulting shares are then registered directly in your name with the appropriate registrar.

Question 36

What happens to my shares if Shares Saver closes?

Accepted Answer

Because your shares are registered in your own name and held through regulated brokers, they remain yours. You can access and manage them through your broker directly.

Question 37

Is direct ownership only a legal detail?

Accepted Answer

No. It affects practical outcomes such as documentation clarity, account portability, and confidence in long-term records.

Question 38

How is direct ownership different from app-only balances?

Accepted Answer

With direct ownership, shares are registered in your legal name through regulated broker and registrar workflows, instead of being represented only as pooled platform balances.

Question 39

Does direct ownership help long-term investors?

Accepted Answer

Yes. It supports long-term planning by linking records and entitlements to your own registered holdings over time.

Question 40

Can I still use a simple app experience with direct ownership?

Accepted Answer

Yes. Shares Saver is designed to provide app convenience while preserving direct registration through regulated execution partners.

Question 41

What evidence do I receive that shares belong to me?

Accepted Answer

Shares are registered in your legal name through regulated broker and registrar workflows. You can access your ownership records and supporting documentation in your account.

Question 42

Is Shares Saver a stockbroker?

Accepted Answer

No. Shares Saver is not a stockbroker. Shares Saver is an administrative and savings platform. All share purchases are executed through separate, fully regulated stockbroker partners.

Question 43

Is Shares Saver a stockbroker or investment advisor?

Accepted Answer

Shares Saver is not a stockbroker or investment advisor, and we do not offer investment advice or recommend specific shares to buy. Our role is strictly administrative—we facilitate saving, share purchasing, and direct share registration in your name. To do this, we partner with fully regulated stockbrokers across various jurisdictions who manage the actual share purchases.

Question 44

Which stockbrokers does Shares Saver use?

Accepted Answer

Shares Saver partners with regulated Nigerian stockbrokers licensed to operate on the Nigerian Exchange Group (NGX). The specific broker partners are disclosed within your account.

Question 45

What does the stockbroker do in the Shares Saver process?

Accepted Answer

The stockbroker executes the actual purchase of shares on the Nigerian Exchange on your behalf. After settlement, the shares are registered in your name with the relevant registrar.

Question 46

What does Shares Saver do vs what the broker does?

Accepted Answer

Shares Saver manages your account, savings plan, identity verification, and the instruction to purchase. The broker executes the trade on the exchange and handles settlement. Your shares are then registered in your own name.

Question 47

Who executes transactions, Shares Saver or a broker?

Accepted Answer

Shares Saver coordinates the investment workflow, while regulated stockbroker partners execute market transactions and settlement processes.

Question 48

Are there any fees for using Shares Saver?

Accepted Answer

Yes, Shares Saver charges a transparent monthly subscription fee of approximately $1 or ₦1,500, along with a platform fee of 0.4% per month based on the total value of your portfolio. Additional third-party fees, such as broker charges or currency conversion costs, may also apply depending on your transactions.

Question 49

How does Shares Saver make money?

Accepted Answer

Shares Saver earns revenue through a small monthly subscription fee, a platform service fee based on your portfolio value, and a minor percentage on certain transactions. We do not charge commission for buying shares, ensuring your investments remain cost-effective and transparent.

Question 50

What fees are charged by Shares Saver directly?

Accepted Answer

Shares Saver charges a monthly subscription and a platform management fee on portfolio value. These are disclosed before you confirm your plan.

Question 51

What charges come from third parties?

Accepted Answer

Regulated brokers and market infrastructure apply standard NGX-related transaction charges when purchases are executed. These are not hidden markups from Shares Saver.

Question 52

Are fees shown before I commit?

Accepted Answer

Yes. Shares Saver provides fee visibility before you confirm actions, so you can make informed decisions.

Question 53

Do I lose ownership if I stop my plan?

Accepted Answer

No. Shares already registered in your name remain yours, even if you pause or stop future contributions.

Question 54

Is Shares Saver regulated?

Accepted Answer

Shares Saver operates as an administrative platform and is not regulated as a stockbroker, investment adviser, or stock trading service, and we do not provide these or related services ourselves. Our role is purely administrative; we partner exclusively with fully regulated brokers in each jurisdiction who provide these services on your behalf. We strictly adhere to all applicable international regulations concerning data security and privacy.

Question 55

How secure is my money and personal information with Shares Saver?

Accepted Answer

We use industry-standard security protocols to protect your data and funds. All transactions and document storage are encrypted and handled in accordance with data protection regulations.

Question 56

How do dividends and portfolio visibility work?

Accepted Answer

Dividend entitlements follow the official shareholding records registered in your name. Portfolio visibility and documentation are provided through your Shares Saver account with broker-linked records.

Question 57

Can I Trade on Shares Saver?

Accepted Answer

Shares Saver is not a trading platform. While you can request share sales, purchases, and transfers through our service, it is designed specifically for long-term savers rather than active traders. Transactions typically take longer to complete—ranging from 5 to 30 days—because we operate as an intermediary between you and regulated stockbrokers. These timelines reflect the additional layers of compliance, verification, and security checks we perform to ensure every transaction is safe and accurate.

Question 58

Can I Sell my Shares on Shares Saver?

Accepted Answer

Yes, you can sell some or all of your shares through Shares Saver whenever you choose. Transactions typically take 5 to 30 days to complete due to our internal security procedures and checks. When you request a sale, we forward it to our regulated stockbroker partners to carry out the transaction. If you are selling shares not originally acquired through our platform, the process may take longer, as those shares must first be transferred into your Shares Saver account before being sold.

Question 59

Can I transfer my shares to another person or brokerage?

Accepted Answer

Yes, you can transfer shares purchased through Shares Saver to another person or a different brokerage account. Transfers are subject to our verification process and may include applicable fees, depending on the destination and jurisdiction.

Question 60

Are there any tax implications when I sell?

Accepted Answer

Yes, selling shares may result in tax obligations, such as capital gains tax, depending on your personal financial situation and the tax laws in your country. Shares Saver does not provide tax advice, but we will supply detailed transaction records to help you and your accountant calculate any potential liabilities. In some cases, taxes may be deducted at the source. Where applicable, we will include those details in your transaction documents.

Question 61

What happens if a company delists or changes?

Accepted Answer

If a company you are investing in becomes delisted or undergoes a significant corporate change (such as a merger or acquisition), we will notify you and guide you through the next steps. Depending on the situation, we may work with our broker partners to help you transfer, hold, or liquidate the shares in line with the official company action.

Question 62

What if I have questions or need support?

Accepted Answer

Our friendly support team is available to help you with anything—from setting up your account and completing KYC to accessing documents or resolving issues. We're with you at every step—ready to assist whenever you need help.

Question 63

Can you help me find my old shares held with other stockbrokers?

Accepted Answer

Yes, we can. Our Find My Shares service helps you locate and recover shares you may have lost track of—whether they were held with old stockbrokers, in dormant accounts, or from companies you invested in years ago. We conduct a global search to track down your holdings and assist with transferring them into your Shares Saver account. Visit our Find My Shares page to get started.

Frequently Asked Questions

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Frequently Asked Questions

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